FAQ
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How do I get started with an order?
If you are new here welcome! I am so glad you are here. There are two options for my new clients. You can order a sizing kit which is highly recommended, a sizing kit provides a perfect fit to your set which gives longevity and a seamless natural look to your press-Ons. Another option is a 18-28 piece ready to wear set which gives you a solid color set to wear right away and a sizing kit to size yourself for future sets as well.
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What Brand of nails do you use?
I use painted desert gel tips in the “natural” style, best fit on natural nail beds & ESVY gel tips. High quality gel tips.
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What will I need to safely remove my nails?
1.Bowl
2. cuticle stick
3.nail file
4. cuticle oil
5. Hand/dish soap
Cuticle stick and nail file are included in your complimentary prep kit.
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How do I apply my nails?
Everything you will need to apply your luxury press-on set is included in your complimentary prep kit.
1. Push back cuticles using the flat side of cuticle pusher. Cuticle prep is essential for a great retention to your press-On set.
2. Using the nail buffer, gently buff the entire nail bed to remove shine, please be gentle when buffing your nails.
3. Before adhesion. Test nails. Put each nail on its respective nails to check sizing and file if needed. Use your alcohol prep pad to remove any oils on the nail bed.
4. A glue is provided for you. For short term wear, only apply glue along the border of your nails. For long term use, saturate full nail bed with a layer of glue and then apply the nail, pressing firmly for 7 to 10 seconds. Make sure to apply your nails on a 45-degree angle pushing the glue away from your cuticles.
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How do I remove my nails?
Soak hands in warm soapy/oily water. I recommend 10/15 min soak for nail glue, 5/10 min soak for sticky tabs. Extra soak time may be needed.
Use cuticle stick to gently lift/ remove nails. Nails should pop right off with no pressure.
After removal file your nail to rid of any glue leftover and finish off with your favorite cuticle oil.
I also offer a press off removal serum as a add on option.
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Do you offer international shipping?
No, at the moment I only ship within the U.S. In the near future it is something on the priority list.
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How soon can I expect my order?
Standard processing time is 7-16 days. Shipping is Standard US shipping 3-5 days, unless other forms of shipping is requested. Processing times are kept updated depending to order volume.
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Do you offer refunds?
Due to the press-Ons being fully custom made, I do not offer refunds or exchanges. Please make sure to size properly before purchasing. Sizing kits available for $7.
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What comes in my application kit?
Every order except sizing kits and replacements nails come with a application kit. This includes;
Nail glue
Buffer
File
Cuticle pusher
2 Alcohol prep pads
Application/Removal Card
*Glue tabs not included unless requested.
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What if I don't have instagram, how can I order?
Totally fine, I can also be reached by email or on my contact form on my website. My email is melissa@gelliesbymelissa.com